Terms & Conditions
1. Scope of Services
- Includes interior design, architectural planning, renovation, maintenance, and related works.
- Any service variation, additional work, or change order must be approved in writing.
- Work will be executed as per agreed designs, drawings, and specifications.
2. Service Agreement
- Both parties must fulfill responsibilities in good faith.
- Company shall provide skilled manpower, resources, and supervision.
- Client shall provide timely decisions, approvals, and necessary access.
3. Client Responsibilities
- Ensure availability of electricity, water supply, scaffolding, and basic facilities at site.
- Review and approve drawings/designs promptly to avoid delays.
- Select products/materials within 7 days of project initiation.
- Provide safe site conditions and comply with legal permissions, if required.
4. Project Timeline
- Timelines will be communicated and mutually agreed before execution.
- External factors (delays in approval, payment, supply chain, or site conditions) may extend deadlines.
- Company will not be liable for delays beyond its control.
5. Payments
- Payment to be made as per mutually agreed schedule/milestones.
- Delay in payment may result in work suspension without liability.
- Final settlement must be completed before project handover.
6. Refunds & Cancellations
- Cancellation requests must be in writing.
- Non-refundable expenses (materials purchased, labor charges, design fees) will be deducted.
- Refunds, if applicable, will be processed after settlement of accounts.
7. Material Responsibility
- Materials supplied by the Company will be of agreed quality and specifications.
- If client-supplied materials are used, the Company will not be liable for defects.
- Price revisions may apply if design or quantity changes during execution.
8. Design & Intellectual Property
- All designs, concepts, and drawings remain the Company’s intellectual property until full payment.
- Unauthorized reproduction or sharing of designs is prohibited.
- Upon full payment, ownership rights of approved designs transfer to the client.
9. Quality Control & Warranty
- Work will be executed as per industry standards and agreed specifications.
- 1-year warranty on workmanship is provided; product warranty is as per manufacturer.
- Warranty excludes misuse, natural wear & tear, or client modifications.
10. Subcontracting
- Company may engage subcontractors, but will remain fully responsible for quality and delivery.
11. Limitation of Liability
- Company shall not be liable for indirect, incidental, or consequential damages.
- Liability is limited to the value of services rendered under the contract.
12. Confidentiality
- Both parties agree to protect sensitive project, financial, and design information.
- Information shall not be disclosed to third parties without consent, except as required by law.
13. Insurance & Safety
- Company ensures safety of its workforce and compliance with basic site safety standards.
- Client must maintain safe working conditions and comply with statutory requirements.
14. Termination of Services
- Either party may terminate with written notice.
- Client must pay for work completed and costs incurred up to the date of termination.
15. Governing Law & Dispute Resolution
- This agreement is governed by Indian laws.
- Disputes shall first be resolved amicably; if unresolved, arbitration will apply.
- Courts in the company’s jurisdiction will have exclusive authority.
16. Force Majeure
- Company will not be liable for delays or non-performance caused by natural calamities, strikes, lockdowns, or other uncontrollable events.
17. Modification of Terms
- Terms may be updated to comply with new laws or business requirements.
- Clients will be duly notified in case of changes.
18. Additional Terms & Conditions
- Operational Warranty – One-year service warranty will be provided by the company.
- Pricing Basis – Prices are estimated as per site measurements and customer requirements.
- Price Variation – Any change in design, scope, or quantity will lead to revised pricing.
- Site Facilities – Client must provide power supply and scaffolding (if required).
- Drawing Approval – Client should promptly approve drawings to ensure work proceeds as per agreed design.
- Material Selection – Final product/material selection must be completed within 7 days of project start.
- Lifting Charges – Charges include delivery up to the 3rd floor. From 4th to 10th floor, an additional ₹100 per ply will be charged.
- Product Warranty – Product warranty will be as per the respective manufacturer’s terms.